www.northernbrewer.com

About us

Phone Support Hours

Contact info

Retail Store Hours

Retail Store Location

Driving directions

• from I-94: Take the Lexington Parkway exit (#239B) off I-94. Go south on Lexington for a bit less than 1 mile to Grand Avenue. Turn right (heading west) on Grand Avenue; Northern Brewer is near the end of the block on the south (left-hand) side of the street.
• from I-35E: Take the Randolph Avenue exit (#104A) off I-35E. Go west on Randolph for 1 block to Lexington Parkway. Turn right (heading north) on Lexington, proceed for about 1 mile to Grand Avenue. Turn left (heading west) on Grand Avenue; Northern Brewer is near the end of the block on the south (left-hand) side of the street.

Parking: Parking is available on the street and in our parking lot behind the store. To reach the parking lot, proceed west on Grand Avenue past the store and turn left on Dunlap Street at the intersection just past the store. Turn left into the alley, and look for the garage with our sign.

Policies

Shipping

Please see here for information on our shipping policies.

Payment Methods

Visa, MasterCard, Discover or American Express. Sorry, no CODs. Company purchase orders must be prepaid.

Personal Checks and Money Orders

In order to determine shipping charges, customers paying by check or money order should still call us and place the order by telephone. Alternately, you can build an order on our website and use our online shopping cart system to determine shipping charges. If payment is not sufficient to cover shipping costs, the order may not be sent. Personal checks may be held to verify funds before the order is shipped. Make checks or money orders payable to Northern Brewer.

All checks and money orders should be sent to:

Northern Brewer Warehouse
ATTN: Orders
1945 County Rd. C2 West
Roseville, MN 55113

Out of Stock Items

If you wish to be notified in the event that an item is out of stock, please provide a phone number or e-mail address with your order. If we cannot contact you, we will hold your order until the item is in stock.

Returns

*What items can be returned?*

Any product may be returned within 60 days for an exchange or refund (less shipping charges).

Perishable items including yeast, hops, grains, malt extract, and all other consumable ingredients CANNOT be returned.

*Who pays for return shipping?*

The customer is responsible for return shipping costs unless we have made an error in shipment or an item arrives damaged or defective. In the event of a shipment error or a damaged/defective item, Northern Brewer will be responsible for the cost of ground shipping only, and only for returns made within 60 days of the purchase date.

Please contact us if your defective merchandise is less than $10.00 in value; returning the merchandise may not be necessary.

*Send returns to:*

Northern Brewer Warehouse
ATTN: Returns
1945 County Rd. C2 West
Roseville, MN 55113

*How do I return an item?*

Print out a copy of our return form and follow the instructions.

Yeast

When stored in a refrigerator and used within 3 months of purchase, our Wyeast "smack packs" will show inflation within 5 days of activation, or we will replace them free of charge. We strongly recommend that you evaluate the viability of all other liquid yeast (e.g., White Labs) by making a yeast starter. Do not brew with inactive yeast — we can replace the yeast, but not a batch that fails to ferment properly.

Disclaimer

All prices and policies are subject to change without notice.

Privacy & Security

We respect your right to privacy. All personal information provided to Northern Brewer by customers is confidential. We do use information such as e-mail and mailing addresses to send our customers updates on new products, specials, and promotions, and to send them new catalogs. We also use a cookie to collect anonymous traffic data. No personal information is collected. We do not provide our customers' information to other businesses or organizations (with the exception of necessary transactions such as check or credit validation services).

Shopping with Northern Brewer is 100% secure.