Contact Us

Northern Brewer Customer Service: The best in the business.

Being a customer of Northern Brewer means more than buying supplies from us. We are dedicated to having the best customer service in the brew supply industry and our knowledgeable team is here to assist you.

By Email:

Homebrew Help:
Expert Knowledge Base

Closed on: New Year’s Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.  

7 day-a-week Product and Brewing Support

We love brewing beer (and wine) and we love helping others on their brewing adventure. We are happy to help with any homebrew supply questions, 7 days a week, (excluding major holidays).

We take pride in our tech support and our team is ready to help you with any aspect of your brewing experience. From brew day through fermentation, during bottle or kegging and finally – sharing and enjoying. We’re here to guide you and help make sure your homebrewing experience is a success. We stand behind our promise to help you succeed.

We've Got Your Batch. Satisfaction Guaranteed.

We guarantee our products to be high quality, properly shipped, and to perform as advertised.

Payment Methods

Credit & Debit Cards

Northern Brewer accepts the following credit and debit cards to be used as payment for purchases:

  • Visa
  • American Express
  • Mastercard
  • Discover

Sorry, no CODs. Company purchase orders must be prepaid.


Northern Brewer customers may complete a transaction via the following methods: 

  • PayPal express checkout portal 
  • (New!) PayPal Credit - Buy now, pay over time. 

"PayPal Credit is an open end (revolving) credit card account that provides a reusable credit line built into your account with PayPal giving you the flexibility to pay for your purchases right away or pay over time. It’s easy to apply, easy to use and there whenever you need it. PayPal Credit is subject to credit approval and is offered by Synchrony Bank."

Learn more about PayPal Credit here.

Other Payment Methods

Payment by personal check or money order may delay shipment if your order is not placed online. Orders will not be shipped until payment is received. Personal checks, once received, may be held to verify funds before the order is shipped. Shipping charges will be calculated at checkout. If payment is not sufficient to cover shipping costs, the order may not be sent.

Make checks or money orders payable to Northern Brewer.

All checks and money orders should be sent to:

Northern Brewer
ATTN: Orders
2221 Highway 36 West
Roseville, MN 55113

**NOT a Retail Location 

Veterans and Active Members of Military discount

As a way to honor and thank the men and women of the US Armed Forces for their service, Northern Brewer offers a 10% discount for veterans and active members of the military. To receive this discount for mail order purchases, please email or text us (651-273-9869) with your order number, branch, and years of service.  We will process the discount as a refund to your order. We also honor this discount in all of our retail locations. This offer cannot be combined with any other offers, promotions, or discounts.
See full list of exclusions.