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Returns & Exchanges

Beer Kit Guarantee

Northern Brewer has the most comprehensive offering of beer kits in the world. We have over twenty years of experience in homebrewing and we constantly search for the newest and freshest ingredients to add to our beer kits.

We’re so confident in the quality of our beer kits, we’ll replace any kit, anytime, no questions asked.



We take pride in our tech support and our team is ready to help you with any aspect of your brewing experience. From brew day through fermentation, during bottle or kegging and finally – sharing and enjoying. We’re here to guide you and help make sure your homebrewing experience is a success. We stand behind our promise to help you succeed.



One Year Warranty on Equipment

We will gladly replace or repair any equipment that is defective, within one year of purchase.

What items can be returned?

If you are unsatisfied with any item purchase for any reason, send it back to us with your original invoice within 30 days and we will refund your purchase price on that item (excluding shipping charges).

Who pays for return shipping?

The customer is responsible for return shipping costs unless we have made an error in shipment or an item arrives damaged or defective. In the event of a shipment error or a damaged/defective item, Northern Brewer will be responsible for the cost of ground shipping only, and only for returns made within 30 days of the purchase date.

Please contact us if your defective merchandise is less than $10.00 in value; returning the merchandise may not be necessary.

Send returns to:
Northern Brewer Warehouse
ATTN: Returns
2221 Highway 36 West
Roseville, MN 55113

**NOT a Retail Location



General Promotion Exclusions

Discounts cannot be combined with any other offers, promotions, or discounts, including discounted products.

All promotional offers exclude every-day-low-price on Grains, gift cards, Blichmann & Ss Brewtech products, The Grainfather Conical Fermenter & Grainfather Glycol Chiller, Tilt Digital Hydrometers and Thermometers, Keg King Kegerators, Jockey Boxes, Fermentasaurus Uni Tank Conical and Snub Nose Conical Fermenters, Master Vintner Weekday Wine Products, Premium Craft Brewery in a Box - Beer Making Starter Kit, Northern Brewer Dual-Stage Temp Controller, Advanced Winemaking Equipment, Limited Edition Craft Beer Making Gift Set, RJS RQ20 Wine Recipe Kits, and Winexpert LE 2019 Wine Recipe Kits.

Percentage off a single product applies only to the most expensive, eligible item in your cart. 
Beer Recipe Kit promotions apply to the recipe kit of lesser value and does not included yeast and priming sugar options.
Northern Brewer
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