Returns & Exchanges

Beer Kit Guarantee

Northern Brewer has the most comprehensive offering of beer kits in the world. We have over twenty years of experience in homebrewing and we constantly search for the newest and freshest ingredients to add to our beer kits and your beer making experience.

We've Got Your Batch. Satisfaction Guaranteed.

We take pride in our brewing support and our team is ready to help you with any aspect of your brewing experience. From brew day through fermentation, during bottle or kegging and finally – sharing and enjoying. We’re here to guide you and help make sure your homebrewing experience is a success. We stand behind our promise to help you succeed.


We guarantee our products to be high quality, properly shipped, and to perform as advertised.

If your product is damaged in shipping please notify us within 48 hours of receipt. Please keep all contents and packaging in case a return is necessary.

If your product fails to perform as advertised, please notify us within 60 days of receipt to receive a replacement product or store credit equal to purchase price of the defective product. Store credits can be applied to a future purchase made within one year of your original purchase. Once an item has shipped, we are unable to offer a refund.

Who pays for return shipping?

We take pride in providing quality products and service to our customers. In the event of a shipment error or a damaged/defective item, Northern Brewer will be responsible for the cost of standard ground return shipping for returns made within 60 days of the purchase date. In all other cases, if the customer wishes to make a return within the 60 day return window the customer is responsible for scheduling and paying for return shipping via the carrier of their choice. Please contact customer service ( for additional assistance.

By placing an order, you are accepting these terms

Send returns to:
Northern Brewer Warehouse
ATTN: Returns
2221 Highway 36 West
Roseville, MN 55113

**NOT a Retail Location



General Promotion Exclusions

Discounts cannot be combined with any other offers, promotions, or discounts, including already discounted products.

All promotional offers exclude:

All offers exclude taxes, shipping & handling charges, and processing fees.

Percentage off a single product applies to the most expensive, eligible item in your cart.

Beer Recipe Kit promotions apply to the recipe kit of lesser value and do not include yeast and priming sugar options.